FAQ
Frequently asked questions
What Currency Are Your Prices Listed In?
Our office sits in Canada, yet the site itself runs in USD. Most banks let you make international payments in other currencies, so it's worth checking with yours for the details, and keep in mind they may apply a small fee for the service.
Where Are The Products Shipped From?
Our manufacturing partners come from across the globe, though most of them are based in the USA.
How Long Does It Take To Receive My Items?
Delivery windows depend on where you live, but on average (owing to COVID-19) they run about 1-3 weeks. For further details, take a look at our Shipping Policy.
Where Do You Ship To?
At the moment we send every product worldwide. That said, we only operate from a handful of warehouse locations, so delivery times can differ quite a bit depending on your area.
What method of payments are accepted?
Right now we take every major credit card, along with PayPal.
How can I get help with my order?
Feel free to reach out to us at cherishtheseshop@gmail.com.